""We’ve put a lot of time, energy, and thought into how do we want to be structured going forward, so we’re hitting it right out of the box."

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"We’re cleaning up our systems, and put everything in one place. And now we can look at the power of why we really bought the system, and that’s the analytics, and what the dashboard will tell us about our people."

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"One of the biggest surprises was a shift in our roles and responsibilities. You used to go to IT Help Desk and wait for them to fix it. Now it's all on you. You need to learn how to manage problems, do research, reach out to the customer community - which is fantastic! There are all kinds of resource groups that you can utilize - to find that answer."

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"One more thing is about people involved in the project. We were challenged by losing a key person during implementation. It is very challenging when moving from on-premise to the Cloud. People are going to be burdened. Take very good care of your people. Motivate them. Keep them engaged. Take very good care of them throughout the process. Otherwise you'll lose them. People are the first!"

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"You have to look at all of your people. HR will change completely. The duties that they were doing before changes. Some, in all reality will be phased out, because they are not advising somebody on how much leave they have. Because it's all in the system. The other big thing is testing. You got to test. Test, test, test and retest. Got to explain to your department what testing really means. Testing means you got to break the system. Figure out where the threshold is."

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"Drivestream is our chosen partner. One of the key reasons was Change Management. As we look to make sure that all of our business processes are best practices. We've realized that the only way we can control cost, and control the way our data is handled is by using the best practices that come with the Cloud. Part of our best practice for implementation is to include a change management person with that process."

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